Terms and Conditions

Terms of Use

The terms and conditions apply to users of the SHOPBABY website. By using this site, you accept and agree to these terms.

We suggest that you carefully read the terms and conditions that are detailed below as this forms the basis of the sale agreement between you and SHOPBABY when you purchase goods from our website. If you proceed with your purchase you are acknowledging that you have read these terms and conditions.

SHOPBABY updates this website regularly however we make no representation as to the accuracy or completeness of any information or services on the website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

We may from time to time, change or add content to this website (including our Terms and Conditions) without notice. We are not liable to you or anyone else if errors occur in the information on shopbaby.com.au or if that information is not up to date.

Any transactions on this website and all legal aspects associated with this site will fall under jurisdiction of the laws of New South Wales, Australia.



All content included on this site such as but not limited to text, images and logos is the property of SHOPBABY or its content suppliers. This website is SHOPBABY copyright property and is protected by Australia and international copyright laws. You may not in any form or means adapt, reproduce, or publish any part of it without written consent from SHOPBABY.

At all times we will try to ensure that the images on our website are as accurate and as close to the actual product as possible. It is essential that you use the actual written description of each product when deciding to purchase a product from SHOPBABY.



SHOPBABY will not be liable for any indirect, incidental or significant damages or loss including but not limited to loss of income, loss of use, loss of property, loss of business or profits howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. To the extent permitted by law, SHOPBABY does not accept any liability for any damage or injury caused by the use or misuse of products purchased from SHOPBABY.

To the extent that SHOPBABY may be liable for a breach of a condition of The Trade Practices Act 1974 (other than a condition or warranty implied by section 59 of the Act) the maximum aggregate liability for any product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the product(s) in question.



All prices are listed in Australian Dollars and include GST. The prices indicated exclude freight and handling. Prices are subject to change without notice.

SHOPBABY will at all times use our best efforts to ensure that the prices on our website are accurate at any point in time. The prices that are displayed on the website are only current at that particular point in time and we reserve the right to change our prices at any time without prior notice. When price changes occur, they will be updated on the website.

If a price changes on the SHOPBABY website before you place your order, SHOPBABY at its discretion, reserves the right not to honour this price.



We ship all our items using Fastway Couriers and as such we cannot deliver to PO boxes. All of our items are traceable with tracking numbers.

Shipping costs are influenced by the size and weight of the product and location. Exact shipping and handling costs are calculated in the shopping cart and will be added to the order total before checkout. Shipping times are estimated at between 3-5 working days once dispatched depending on your location within Australia. To maintain low shipping rates there will be times when we will remove outer packaging on items to fit them into smaller boxes/satchels for shipping.

Orders received prior to 1pm on a weekday will be dispatched on the same day where the product is in stock. Orders received after 1pm, on a weekend or a public holiday will be dispatched on the next business day where the product is in stock. If the product you have ordered is not in stock we will contact you with an estimated dispatch date. You can request a full refund where the product has not yet been shipped and the estimated dispatch date is not suitable for your circumstances.

We cannot call prior to delivery. Where you are not home to sign for your delivery you may be required to collect the item from your closest depot. For this reason we suggest the delivery address you nominate is one where someone is able to accept the delivery for you. For security purposes all items must be signed for and cannot be left at your premises without a signature.

Please ensure upon arrival of your delivery that you check each box carefully and ensure there is no visible damage. Carefully check each carton corner for impact damage. If you can see damages please advise the driver before you sign for the items.

Please ensure you open your parcel and check all items are included and are undamaged. If goods are damaged in transit, you must contact us within 48 hours of receiving your goods. Claims for missing or damaged items cannot be accepted after 48 hours of receiving your goods.


Payment Method

We accept Visa and Mastercard (via PayPal). All credit card transactions are secured using 1024 Bit Secure Socket Layer (SSL) Encryption. No Credit card information is stored by this site. All credit card information is processed by Paypal and therefore complies with their strict privacy laws, and security policies. Please refer to PayPal’s website for terms and conditions regarding this payment method https://www.paypal.com/au/webapps/mpp/ua/useragreement-full

We offer AfterPay as a method of payment on our website only. AfterPay is a financial product and therefore you must agree to AfterPay terms and conditions to have access to this method of payment. AfterPay splits your purchase into four equal instalments due every fortnight. Please refer to AfterPay’s website for terms and conditions regarding this payment method https://www.afterpay.com.au/terms/.

We accept direct deposit to our Australian bank account. If you have selected direct debit as a payment option you will receive details of our bank account at check out.