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Long Term
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Categories
Prams & Strollers
Car Safety
Bed Time
On the Go
Feeding
Bathing
Play Time
Gift Ideas
Hire
3 Wheelers
4 Wheelers
Strollers
Twins and Tandems
Pram Accessories
Infant Carriers
Convertible Car Restraints
Convertible Booster Seats
Booster Seats
Car Seat Accessories
Harnessed Car Seats
ISOFIX seats
High Chairs
Breastfeeding
Bottles and Accessories
Feeding Pillows
Baths and Accessories
Change Tables
Toilet Training
Eco Disposable Nappies
Modern Cloth Nappies
Nappy Accessories
Activity Gyms
Play Pens
Rockers and Auto Swings
Toys and Rattles
Walkers and Scooters
Playtime Furniture
For Bub
For Mum
Nappy Bags
Carriers
Portable Cots
Long Term
Short Term
Nursery Furniture
Cots
Bassinets - Hammocks
Change Tables
Manchester
Monitors
Wraps - Sleeping Bags
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Warranty


Products carry a manufacturers’ warranty which covers the product against manufacturing fault and defect. Warranty periods will vary between products and you should consult your product information manual to determine the warranty period which applies to the product you have purchased.

 

Please retain your proof of purchase in a secure place. Shopbaby is unable to process any claims without a valid proof of purchase.

 

Please take the time to read your products instruction manual. If the product information booklet is not contained within your package, please contact us immediately so a replacement booklet can be sent out.



Please note that Manufacturer’s warranty does not cover:




 -  failure due to improper care, or normal wear and tear caused by product use or unauthorised alterations
 -  accidental damage (expect for where the product has been damaged in freight prior to the customer accepting the goods whereby the customer needs to note on the consignment docket that goods arrived damaged)
 -  rust or corrosion
 -  normal maintenance costs
 -  tubes, tyres and harness clips
 -  not following instructions
 -  child left unattended
 -  safety harness not used
 -  excessive load
 -  use outside that contained in the relevant product instruction booklet

The product warranty automatically terminates on sale of Your Goods to a new owner, irrespective of the stated warranty periods detailed in the relevant product instruction and warranty booklet.

How to make a claim


Contact our Customer Care team at hello@shopbaby.com.au and we will assist you with your claim. Ensure you attach your original purchase receipt.

 

Contact Us Details: hello@shopbaby.com.au 

 
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